Resolved -
This incident has been resolved.
Jul 9, 18:44 AEST
Update -
We are continuing to monitor for any further issues.
Jul 9, 10:47 AEST
Update -
We've implemented a fix and monitoring results.
Jul 8, 18:19 AEST
Monitoring -
We've implemented a fix and monitoring results.
Jul 8, 17:32 AEST
Update -
We are currently working on a resolution
Jul 8, 14:56 AEST
Identified -
Users may have issues with:
- Users are unable to view or save changes to designs
- Users of CanvaAI making general knowledge queries or how to use Canva features may see failure messages
- Realtime comments may not be working, and will need to refresh the page to see new comments
- Application Notification may not be working, and users will need to refresh page to see new notifications
- Timer and follow user on designs may not be working
Jul 8, 14:10 AEST
Update -
We are still investigating it.
Jul 8, 13:39 AEST
Update -
We are still investigating the issue
Jul 8, 13:33 AEST
Investigating -
We are currently still investigating this issue.
Jul 8, 12:13 AEST