Subfolders appear outside the main folders on the Projects page

Incident Report for Canva

Resolved

This incident is now resolved. Thank you for your patience and understanding.

Posted Sep 17, 2025 - 06:26 AEST

A fix has been rolled out and we are monitoring the results to ensure the issue is fully resolved.

Posted Sep 17, 2025 - 06:24 AEST

Users are experiencing issues with folders wherein the subfolders appear outside the main folders on the Projects page

Posted Sep 17, 2025 - 03:06 AEST

This incident affected: Projects page.