This incident is now mitigated. Thank you for your patience and understanding.
Posted Mar 12, 2026 - 15:53 AEDT
Update
Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable." We are currently investigating and working to mitigate the issue.
Posted Mar 12, 2026 - 15:34 AEDT
Investigating
Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.